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Five Important First Steps When Your House Floods

Regina Jacobsen, September 3, 2021

It’s awful to open the door to your home, expecting comfort and calm, only to be met with a water disaster. The task at hand seems overwhelming and mentally and physically exhausting. It is important to have a water damage restoration professional on the scene as soon as possible.

Water damage can be devastating. Cleanup isn’t as easy as it may sound. Water seeks the paths of least resistance and inches its way under and between walls, into electrical wiring, and into nooks and crannies that you’d not think possible. Professional water damage restoration companies efficiently and effectively handle the cleanup and restoration, returning your home or business to normal with no after-effects.

Although most water damage restoration companies offer a 24-hour emergency response, there are some things you can do before they arrive.

Get in touch with a professional water damage restoration company. Contact a professional water damage restoration firm immediately. They will assess the damage quickly and then outline a strategy to restore your home to its pre-loss condition as quickly as possible.

Get in touch with the Power Company. Water and electricity don’t mix. In certain situations, it is too dangerous for anyone to enter the premises if it has not been evaluated and declared safe by the power company first. For example, if you come home to find a power outage on top of a flooded home, do not enter your home until you’ve contacted your power company first.

Contact Your Insurance Company. Water damage restoration is usually covered by homeowners and business insurance policies. Reach out to your insurance company to begin your claims process immediately. Water Removal Extraction

Tell them that you have reached out to water damage restoration professionals. Ask if there are any specifics about your insurance policy that you should know before you authorize work. Be sure to ask what kind of claims documentation the insurance company prefers.

Document. Document. Document. If it is safe to do so, begin taking photos of the water damage in your home. In a situation like this, there is no such thing as too many pictures. You should make a list of all damaged items, including furniture and soft goods. Also, consider any items that are not covered by insurance, such as art or heirloom furniture.

This is where the water damage restoration company can help. They will provide you with detailed assessments of damage, a proposal for restoration, daily notes, photos of restoration and any other documentation that might be helpful in your claim process.

Take What You Can. Use common sense when determining what you can remove and what you can’t. Don’t hurt yourself by trying to move heavy furniture that has already been damaged. These pieces can be handled by professionals. However, if you see that couch cushions or wooden dining room chairs could be relocated to a dry, warm place to begin drying, go ahead and move those pieces.

You need someone who has decades of experience, expertise, as well as professionalism in times of crisis. California Steam Clean, a family-owned and operated water damage restoration company in Santa Rosa, has decades of experience and treats your family like you are one of their own.

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